Privacy Policy

Last updated: October 2026

At Álogo we respect your privacy and protect your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD).

1. Data Controller

Owner: INGENIA SISTEMAS AVANZADOS PARA EL TRANSPORTE, S.L. (Álogo)
VAT ID: B99348377
Address: Camino de Pinseque 147-A, 50190 Zaragoza (Spain)
Contact: [email protected]

2. Data We Process

We process the data you provide when you register, place an order or contact us: first and last name, postal address, email, phone number and billing details. We may also process browsing data through cookies (see Cookie Policy). We do not process special categories of data.

3. Purposes

To manage your registration as a user and your account.
To process, ship and invoice your orders.
To respond to your inquiries and support requests.
If you are a customer, to email you news and offers on products similar to those you have bought from us. We inform you of this when you place your order, where you can object by ticking a box, and you can unsubscribe at any time using the link included in every email.
If you subscribe to our newsletter, to send you our news and offers.
To comply with legal obligations (tax and accounting).

4. Legal Basis

Processing is based on the performance of the sales contract, the user's consent (for the newsletter), legitimate interest and article 21.2 of Spanish Law 34/2002 on Information Society Services (for communications to customers about products similar to those purchased), legitimate interest (service improvement and fraud prevention) and compliance with legal obligations.

5. Data Retention

We retain your data for as long as the commercial relationship is maintained and, thereafter, for the periods legally required (in particular, tax and commercial periods). Data processed for sending commercial communications is retained until you unsubscribe or withdraw your consent.

6. Recipients

Your data may be disclosed to providers that supply us with services (shipping companies, payment gateways and technology providers), acting as data processors. No data is disclosed to third parties except where legally required. No international data transfers outside the European Economic Area are envisaged; should they occur, they would be carried out with appropriate safeguards.

7. Your Rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, as well as withdraw your consent, by sending an email to [email protected], stating the right you wish to exercise and attaching a copy of your identity document. If you believe that the processing does not comply with the regulations, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Security

We apply the appropriate technical and organizational measures to ensure the security of your personal data and to prevent its alteration, loss, unauthorized processing or access.